Last Updated: January 21, 2025
What's the difference?
Delete My Data: Removes all your personal data (chat history, moods, insights, etc.) but keeps your account active. You can continue using ZenMind with a fresh start.
Delete Account: Permanently deletes both your data AND your account/login credentials. You'll need to create a new account to use ZenMind again.
This guide covers "Delete My Data" only. To delete your entire account, see the Account Deletion Guide.
When you use "Delete My Data," the following information will be permanently removed from your device:
What's NOT deleted: Your account credentials (email/login), subscription status, and account settings.
Once you delete your data:
Everyone! Both registered users and guest users (anonymous) can delete their data. This feature is available to all ZenMind users.
Launch the ZenMind mobile application on your iOS or Android device.
Tap on your profile icon or navigate to the Profile section of the app.
In your Profile, look for and tap on "Your Data & Privacy" or "Data & Privacy" menu option.
Scroll down to find the "Delete My Data" button. Tap on it.
Note: This is different from "Delete Account" - make sure you select the correct option!
The app will show you exactly what will be deleted, including:
Example: "You're about to delete all your data: • 15 chat sessions • 8 thought patterns • 23 mood ratings • 3 goals • 5 values. Total: 54 items. This action cannot be undone."
Tap "Continue" to proceed to the final confirmation.
You'll see a second confirmation dialog asking "Are You Sure?"
The message will remind you: "This will permanently delete all your insights, moods, goals, and chat history. This cannot be undone."
Tap "Delete Everything" to confirm.
The app will:
This process usually takes just a few seconds.
You'll see a success message confirming what was deleted:
"Successfully deleted all your data: • X chat sessions • X thought patterns • X mood ratings • Plus exercises, journals, goals, values, and more. Total: X items removed"
Tap "OK" to return to the app with a fresh start.
How ZenMind Handles Your Data:
Learn more in our Privacy Policy.
Want to delete both your data AND account?
If you want to completely remove your ZenMind account along with all data, use the "Delete Account" feature instead.
Contact Support
If you're having trouble deleting your data or have questions, please contact us:
Email: bora.nikolai.mindwise@gmail.com
Location: Bulgaria
We typically respond within 24-48 hours.
No. Once deleted, your data is permanently removed and cannot be recovered. We don't maintain backups of your personal data on our servers.
No. Deleting your data does not affect your subscription status. You'll remain subscribed to ZenMind Premium (if applicable) and can continue using all premium features.
Delete My Data: Removes all your personal content but keeps your account active. You can continue using ZenMind with the same login.
Delete Account: Permanently deletes both your data AND your account. You'll be signed out and need to create a new account to use ZenMind again.
Currently, the "Delete My Data" feature removes all your data at once. If you want to delete specific items (like individual chat sessions or mood entries), you can do so from within those respective sections of the app.
Data deletion only affects the device you're using. Since most data is stored locally on your device, data on other devices (if you've logged in elsewhere) won't be automatically deleted.
Your privacy matters to us.
You have complete control over your data at all times.