Last Updated: January 21, 2025
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and ZenMind ("we," "us," or "our") governing your access to and use of the ZenMind mobile application and related services (collectively, the "Service").
By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Service.
ZenMind is an AI-powered mental wellness companion application designed to provide:
ZenMind is not a mental health treatment service. Our Service is intended for informational, educational, and self-help purposes only. It does not provide medical advice, professional diagnosis, or treatment, and should not be used as a substitute for professional mental health care.
You must be at least 18 years of age to use the Service. By using ZenMind, you represent and warrant that:
We reserve the right to refuse service or terminate accounts at our sole discretion if we believe you do not meet these eligibility requirements.
To access certain features of the Service, you must create an account. You may register using:
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:
Your account data, including mood entries, journal entries, and AI conversation history, is stored securely and handled in accordance with our Privacy Policy. You retain ownership of your personal content and data.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:
The Service, including all content, features, functionality, software, text, graphics, logos, and design, is owned by ZenMind and protected by international copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes only.
You retain all rights to the content you create or submit through the Service (journal entries, mood logs, etc.). By using the Service, you grant us a limited license to:
We will not share your personal content with third parties except as described in our Privacy Policy or with your explicit consent.
If you provide feedback, suggestions, or ideas about the Service, you grant us the right to use such feedback without compensation or attribution.
ZenMind uses artificial intelligence technology, including Google Cloud AI services, to provide personalized insights, conversational support, and recommendations. Our AI analyzes your inputs to deliver customized responses and guidance.
Important: While our AI is designed to provide helpful support, it has limitations:
By using AI features, you consent to the processing of your inputs by our AI systems and third-party AI service providers (such as Google Cloud AI) as described in our Privacy Policy. Your data is processed securely and in compliance with applicable privacy laws.
Emergency Notice: The AI is not equipped to handle mental health crises or emergencies. If you are experiencing suicidal thoughts, self-harm urges, or other mental health emergencies:
Do not rely on ZenMind for emergency mental health support.
ZenMind Premium Subscription Plans:
Free Trial: 3-day free trial available for new subscribers. You will not be charged during the trial period. If you do not cancel before the trial ends, you will be automatically charged for your selected subscription plan.
Auto-Renewal: Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period.
Manage Subscription: You can manage your subscription and turn off auto-renewal by going to your Apple ID Account Settings after purchase.
ZenMind offers both free and premium subscription plans. Premium features include:
Payments are processed through third-party payment processors, including RevenueCat and associated payment platforms (Apple App Store, Google Play Store). By subscribing, you agree to the terms and conditions of these payment processors.
We offer a 3-day free trial for premium subscriptions. During the trial period:
You may cancel your subscription at any time through:
Cancellation will take effect at the end of the current billing period. You will retain access to premium features until that time. No refunds or credits will be provided for partial subscription periods.
Refunds are generally processed according to the policies of the Apple App Store or Google Play Store:
For refund inquiries, contact us at bora.nikolai.mindwise@gmail.com
To cancel your Apple App Store subscription:
IMPORTANT DISCLAIMER: ZenMind is NOT a medical device, mental health treatment provider, or substitute for professional care. The Service:
Always seek the advice of qualified mental health professionals for any questions regarding a medical or mental health condition.
The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied. We do not guarantee that:
To the maximum extent permitted by law, ZenMind and its officers, directors, employees, and agents shall not be liable for:
In no event shall our total liability to you exceed the amount you paid us in the twelve (12) months preceding the claim, or EUR 100, whichever is less.
The Service may integrate with or link to third-party services (payment processors, social media platforms, AI providers). We are not responsible for:
You agree to indemnify, defend, and hold harmless ZenMind and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:
We reserve the right to modify these Terms at any time. We will notify you of material changes by:
Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Service and cancel your account.
You may terminate your account at any time by:
We reserve the right to suspend or terminate your access to the Service, with or without notice, for:
Upon termination:
These Terms shall be governed by and construed in accordance with the laws of Bulgaria, without regard to its conflict of law provisions.
Any disputes arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts located in Bulgaria.
If you are a consumer residing in the European Economic Area (EEA), you may also have the right to bring proceedings in the courts of your country of residence.
Before initiating any legal proceedings, you agree to first contact us at bora.nikolai.mindwise@gmail.com to attempt to resolve the dispute informally. We will make reasonable efforts to resolve disputes amicably.
ZenMind
Email: bora.nikolai.mindwise@gmail.com
Location: Bulgaria
Privacy Policy: View Privacy Policy
Contact Method: For all inquiries, support requests, legal questions, or data subject access requests, please contact us via email.
For questions about:
By using ZenMind, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
Thank you for choosing ZenMind for your mental wellness journey.