We're here to help you on your Bulgarian journey
Thank you for using Learn Bulgarian: Speak BG! If you have any questions, run into issues, or want to share feedback, we're ready to help.
Contact us via email:
✉️ bora.nikolai.mindwise@gmail.comWe aim to respond to all inquiries within 24–48 hours.
Speaking exercises use your device microphone to record a short phrase. The audio is sent securely to our speech recognition service, which uses OpenAI's transcription API to convert it to text, compares your pronunciation to the target phrase, and returns a similarity score. Audio is processed in real time and is never stored on our servers.
Energy controls how many exercises you can complete in a day. Free users start with 80 energy per day — each exercise costs 1 energy (speaking exercises cost 2). You can restore 5 energy by watching a rewarded ad. Premium subscribers have unlimited daily energy.
Free: 80 energy/day, up to 5 smart reviews/day, ad-supported. Premium: unlimited energy, 10 smart reviews/day, no ads. Premium is available as a monthly or annual subscription via in-app purchase.
Subscriptions are managed through the App Store (iOS) or Google Play (Android). On iOS, go to Settings → [your name] → Subscriptions, find "Learn Bulgarian: Speak BG," and tap Cancel. On Android, open Google Play → Profile → Payments & subscriptions → Subscriptions.
Open the app, go to the Profile screen, and tap "Restore Purchases." Your premium status will be restored if you previously purchased a subscription on the same Apple ID or Google account.
Try speaking clearly and at a moderate pace in a quiet environment. Make sure microphone access is granted in your device Settings. If the issue persists, you can skip the speaking exercise or contact us for assistance.
Your learning progress is stored only on your device — we do not have a user account system or store a profile of you. Voice recordings are sent securely to OpenAI for transcription and are never stored by us. We do not sell your data. See our Privacy Policy for full details.
All your progress is stored locally on your device. To clear it, go to your device Settings → Apps → Learn Bulgarian: Speak BG → Clear Data (Android), or delete and reinstall the app (iOS). See our Data Deletion Guide for detailed instructions.